Support

Contact and support

Get help through the web client, FAQ, email, or customer-service phone line.

Open the web client

After signing in, review device status, the ledger, and activity records in the client. Most usage questions can be confirmed directly in the interface.

View the FAQ

The FAQ gives clear answers about security, real-time behavior, incoming-call status, payments, and pairing.

Official support

Email: Show email

Phone: Show phone
Fax: Show fax
Service hours: 9:00 AM–4:00 PM Pacific Time

About official contact channels

We will never ask for your password, pairing code, verification code, or private key by SMS, phone call, or instant message. Use only the official contact channels published on this page.

Online message

Send a message directly to customer support

Complete all required fields below. After your message is submitted, official customer support will contact you using the contact details you provide.

To prevent abuse, the same contact or network cannot submit repeatedly within a short period.