Subscription, Billing & Automatic Renewal Terms

Subscription, Billing & Automatic Renewal Terms

1. Scope

These Terms apply to automatically renewing subscriptions purchased through the Suishenhao website, web client, or other internet channels designated by the Operator. The specific plan, price, and billing period are governed by the information you see and confirm at checkout.

2. Pre-Checkout Disclosures

Before collecting your payment information or confirming a subscription, we will clearly display: the Operator or service name, a description of the service, the price and currency per billing period, when charging begins, how often you will be charged, any trial or promotional period, the regular price after any promotion ends, the automatic-renewal nature of the subscription, and the method for stopping future recurring charges.

The subscription price is the amount finally displayed on the checkout page and confirmed by you. Except for taxes expressly listed on the checkout page or levied by the government under law, we will not add undisclosed mandatory service fees after confirmation.

3. Express Informed Consent

Automatic renewal will not be activated by your silence alone. You must take an express confirmation action in the checkout flow, such as checking an un-checked automatic-renewal confirmation box, clicking a button that clearly states the charging obligation, or completing equivalent confirmation through the payment processor.

We will keep a reasonable record of subscription consent, such as user ID, plan, price, billing period, time, and the version of the applicable terms, to evidence that you expressly agreed to recurring charges.

4. Payment Processors

Payments may currently be processed by third-party payment processors. Complete bank card numbers and security codes are usually received directly by the payment processor. You may also be bound by the payment processor’s applicable terms of service and privacy policy.

5. Order Confirmation and Transactional Notices

After a successful subscription, we or the payment processor will provide a retainable electronic confirmation that includes or links to the key subscription terms and the method of cancellation. Billing, security, and subscription-status notices are transactional/relationship communications and are not used to replace the marketing-email unsubscribe mechanism required by law.

6. Renewal and Price Changes

Subscriptions renew automatically on the billing period you selected until canceled. Unless the law or the purchase page provides otherwise, you are not required to confirm again at each renewal.

If subscription prices are increased or other material adverse changes are made in the future, we will, as a general rule, provide at least 30 days’ prior notice by email, in-app notification, or another retainable means. If the law requires consent to be obtained again, we will obtain consent before the change takes effect.

7. Payment Failure and Grace Period

If an automatic charge fails, we or the payment processor may retry the charge and prompt you to update your payment method. The current policy provides a grace period of up to 7 days. During the grace period, the account may continue to have some or all features; if payment is still not made when the grace period ends, the account may be suspended. During suspension, account data is retained in accordance with the Account & Data Deletion Policy; after payment is resumed, the corresponding permissions may be restored.

8. Taxes

Sales tax, use tax, or other taxes applicable under law may be calculated at checkout based on the payment address or another lawful basis and displayed separately.

9. Canceling Automatic Renewal

You can stop future recurring charges online through the Billing page in your Suishenhao account or the Stripe Customer Portal. The cancellation flow for online subscriptions should be simple and accessible, and must not require calling customer service or providing extra information unrelated to the cancellation.

Except as expressly stated otherwise on the purchase page, cancellation takes effect at the end of the current paid billing period; after cancellation, the subscription will not renew automatically, and you may continue to use the paid service for the remainder of the current period. Refund rules are set out in the Cancellation & Refund Policy.

10. Free Trials or Promotions (If Offered)

If free trials, discounts, or promotional prices are offered in the future, the checkout page will clearly display the trial/promotional period, when the transition to paid begins, the regular price, and the method of cancellation. Unless you cancel before the specified time, you may be charged automatically after the trial or promotion ends; before charging, we will obtain your express informed consent as required by ROSCA.

11. Account Deletion and Renewal

When you initiate and confirm account deletion through Suishenhao, we will stop future automatic renewals within our own control, and you will not be required to perform a separate cancellation after account deletion. Charges already incurred and refunds are handled in accordance with the Cancellation & Refund Policy.

12. Federal-Law Baseline

For internet automatic-renewal transactions, we follow ROSCA’s requirements to clearly disclose material terms, obtain express informed consent, and provide a simple mechanism to stop recurring charges, and we comply with the FTC Act’s requirements prohibiting unfair or deceptive acts or practices. We will endeavor to provide a clear and convenient online cancellation experience commensurate with how easily the online subscription was started.

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Effective date: August 21, 2026